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Java 8 issues - SOLVED
We'll be reporting any found bugs and fix times here..

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The following users give thanks for this topic - Tue Oct 21, 2014 02:23 AM
Tacticsboard Support
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Post Post subject: Java 8 issues - SOLVED
Posted: Sun Oct 19, 2014 01:59 AM
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UPDATE:
Java 8 is now supported with tacticsboard on any browser.

Firefox tries to force its users to use the latest version of Java (8) which is still in beta. Unfortunately because Java 8 has not been around that long we find their updates sometimes stops tacticsboard from working.

Until we release the new version of tacticsboard which uses HTML5 and not JAVA, we recommend you uninstall java 8 and install the latest Java 7 update 71 (which is still being updated).

You can install the Java 7 update 71 from here:-
www.oracle.com/technet...80261.html

Simply agree to the license "Accept License Agreement", and click on online installer version for your operating system.

For windows use:
Windows x86 Online 0.89 MB jre-7u71-windows-i586-iftw.exe

and for Mac use:
Mac OS X x64 48.57 MB jre-7u71-macosx-x64.dmg

Note that Firefox and Chrome although they say they are 64bit versions only uses the 32bit version of java.

Ping us if you need any further help.


Last edited by Tacticsboard Support on Sun May 31, 2015 02:33 PM; edited 2 time in total
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André Aurvåg Gardshol
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André Aurvåg Gardshol


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Post Post subject: Re: Java 8 issues
Posted: Fri Mar 13, 2015 09:26 AM
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Error: Click for details

I have tried everything, but nothing is happening. Can you please help me?

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Post Post subject: Re: Java 8 issues
Posted: Fri Mar 20, 2015 11:10 PM
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Hi, can you let us know what version of java you are using please?

also have you added "http://grid1.tacticsboard.com " to your java security exception site list?

1. Open you java control panel (control panel/programs/java)
2. Click the security tab
3. Click "Edit site list" under Exception site list
4. in location type: grid1.tacticsboard.com then click Add and ok
5. You should now see grid1.tacticsboard.com in your exception site list.
6. Click ok to close your java control panel applet

Connect to your Tacticsboard.

Additionally, if you still get an error message then please open the java console and send us a screenshot of the content so we can diagnose your problem further).


thanks

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Carlos
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Carlos


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Post Post subject: Re: Java 8 issues
Posted: Tue Aug 04, 2015 08:11 PM
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I've tried these "solutions" but they don't work for me. I haven't been able to use TacticsBoard since I purchased it.

I can use Google Chrome or Internet Explorer or Mozilla -- what would be eaiser, but nothing is working. I just get the "This Plug In Is Not Supported" message when I try to connect to any board.

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Tacticsboard Support
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Post Post subject: Java 8 issues - SOLVED
Posted: Sat Aug 08, 2015 07:25 PM
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Hi,

Can you let us know what version of java you are using please?

When using google chrome you just need to allow grid1.tacticsboard.com to use the java plugin. (click the x in the top right hand corner).

You will then see a certificate appear asking to allow the trusted content to which you click "Allow". and then check the "do not show this again" checkbox.

Are you seeing the tacticsboard ltd certificate appear?

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