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The following users give thanks for this topic - Fri Feb 12, 2016 07:19 AM
Peter Feher
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Peter Feher


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Posted: Thu Feb 04, 2016 06:36 PM
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Hi

I have paid 15 pounds, but i has no acces to the software.

it asks me to pay further 15 pounds is that correct?

Hope to get answer has written a couple of emails to you guys with no answer.

Reg. Peter Feher

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Jan Eliasson
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Post Post subject: Re: Subscription?
Posted: Sun Feb 07, 2016 03:37 PM
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Have they solved your problem ?

The same thing happen to me.

/Jan

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Jan Eliasson
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Posted: Sun Feb 07, 2016 03:38 PM
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Have they solved your problem ?

The same thing happen to me. Sad

/Jan

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Tacticsboard Support
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Posted: Mon Feb 08, 2016 12:07 AM
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Hi Can you please advise what operating system and browser you are using?

thanks

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Peter Feher
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Peter Feher


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Post Post subject: Re: Subscription?
Posted: Mon Feb 08, 2016 03:45 PM
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support@tacticsboard.com wrote:
Hi Can you please advise what operating system and browser you are using?

thanks

I use safari and chrome,
Mac latest update

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Peter Feher
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Peter Feher


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Posted: Mon Feb 15, 2016 04:04 AM
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Hi

Still missing an answer, do need more info from me?

reg. Peter

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Tacticsboard Support
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Posted: Mon Feb 15, 2016 07:46 PM
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Hi Peter, you should see a button that says "Create Tacticsboard".

Please follow the onscreen instructions to get up and running.

Also, you will need to use firefox or safari because chrome has stopped supporting Java Applets

You will also need to enable grid1.tacticsboard.com in your java exception list:

1. Open you java control panel (control panel/programs/java)
2. Click the security tab
3. Click "Edit site list" under Exception site list
4. in location type: grid1.tacticsboard.com then click Add and ok
5. You should now see grid1.tacticsboard.com in your exception site list.
6. Click ok to close your java control panel applet

tacticsboard.com/index...opic&t=131

regards

Tracy

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Peter Feher
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Peter Feher


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Posted: Thu Feb 18, 2016 02:30 AM
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Hi Tracy

I have done as mentioned but canĀ“t connect to the boards

I am missing the connect button

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Peter Feher
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Posted: Thu Feb 25, 2016 04:11 PM
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20.25.28.png

can you fix it?

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Tacticsboard Support
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Posted: Fri Feb 26, 2016 04:16 PM
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Hi Peter, can you forward your screenshot to helpdesk @ tacticsboard.com please? so I can see what issue you have?

I can see on the system that your tactics board has been created.

thanks

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Peter Feher
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Posted: Tue Mar 08, 2016 12:59 AM
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Hi

Any news?, I ve send you the picture on mail
Can you fix the problem?

reg Peter

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Peter Feher
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Posted: Wed Mar 23, 2016 03:46 PM
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Any news?

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Tacticsboard Support
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Posted: Mon Apr 04, 2016 08:57 PM
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Hi peter,

This issue is usually caused by a cookie error. What happens if you logout of tacticsboard and back in?

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Peter Feher
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Posted: Thu Apr 07, 2016 05:54 PM
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It works now, thnx

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